Hey everybody, we’ve upgraded everyone’s webmail to a new-and-improved web-2.0-ey client. We just wanted to give everyone a quick heads up, and an overview of the major changes that might affect your normal usage.
First of all there is a distinct new look, as you can see in the screenshot to the right. The main improvement in the overall user interface is that all your main tasks and email-folders are located in the easy-to-use menu on the left hand side.
Additionally the rest of the available options and tasks are in the streamlined dropdown menus in the top-left of the page. One thing to note on this interface is that when you have enough emails that paging is required, you have to remember that the paging interface is in the top-right of the page.
Another major thing of note is that when you are looking at an email, if you want to take an action on the email, (such as Reply, Forward, Delete, etc.) the buttons are on the very top of the page, you can see this reflected in the screenshot on the left.
Secondly, if you can’t find the “button” or “dropdown” to take an action, create a new item, etc. in any of the areas of webmail, try right-clicking your mouse, more than likely a simple list of options has been given to you. For example, from your list of emails, you can right click on any given email and take any of the necessary actions on it, such as reply or forward.
Anyway, we hope you like the new webmail, and as always, if you have a problem feel free to call or email our support team. Thanks!
“Most impressive. But you are not yet a Jedi Knight.”
Hello Jennifer,
I think the new e-mail format looks great. Do you know if you can add a signature, my photo and logo to all outgoing e-mails?
Thanks,
Kelly
Kelly,
If you go into your webmail and click on Tools, click into Options, under the Mail tab there is a Signature tab. In here you can add your signature. If you would like to add images, create your signature on a page of your website and then click into the HTML button and copy the HTML and paste it into the signature box. You are also going to want to have the email format set to HTML, this is changed in the same area as the signature under the Default tab.
Please let us know if you have any questions!
Thank you!
The new mail is horrible! It is slow and errors out way too much.
Please change it back!!!
Jim
This is the first we have heard of any problems wtih the webmail. Please email us more specifics and we’ll look into it right away. If you like you can still access the old version of webmail at http://mail.diversesolutions.com/mail/.