by Diverse Solutions Team | Jan 31, 2011 | Social Media
“Once upon a time, customer contact was centralized around the switchboard, and the phone was the preferred method for communication between companies and customers. When it rang, you answered, because it was likely a customer or a potential customer on the other end...
by Diverse Solutions Team | Mar 9, 2009 | Social Media
The idea for this post came from a comment that someone shared with me in Facebook. He shared with me that he actively denies friend requests from agents in his market that share the same desire to be found via common keywords and phrases in searches. The conversation...
